Probably the systemdate of the VinciLab is to old. Communication is not accepted then.

Change the systemdate of the VinciLab to today. Probably the VinciLab can connect again!

Mounting Vincilab is possible with the helper application: Mount Vincilab. VinciLab is added as a drive in Windows which lets you exchange files easily.

Windows 10
Mounting VinciLab sometimes doesn’t work (Coach Version <7.7). The following solution .

It is possible that “insecure” network login is forbidden on your system, preventing Vincilab from mounting.
You can change that setting in Windows 10 Pro, the option to change does not appear in Windows Home. (update to Coach 7.7 or higher)

Look for insecure guest logon  in Group Policies :

In the system search window: type in cmd,
Click right on Command Prompt and choose Run as Administrator
Run “gpedit.msc“.
In the Local Group Policy Editor window follow the path:
Computer Configuration > Administrative Templates > Network > Lanman Workstation

Right click “Enable insecure guest logon” Select Edit. Select Ok.

Try to mount Vincilab again. (Restarting the PC may help.)

On Mac.
Connect the Vincilab with a USB cable.

Open a finder menu. Use cmd+K
Copy the following command into the search box:

smb://169.254.200.1/My Files

An explorer window should now open.

To fix this problem two registry settings must be adapted/added. Note only administrators have the rights for these 2 keys. This can be done:

Automatically: by running MoLabVinciLabFix. Download the file here and run on your computer.

or

Manually:

  1. Start menu at left-bottom: “Windows System” -> right click on “Command Prompt”,  mouse over “More” and select “Run as administrator”.
    Or
    In the search box type “cmd” on the “Command Prompt” that appears in the list above you can right click and select “Run as administrator”.
  2. Copy and paste these 2 commands to run them:

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

  1. Reboot the pc.

See also https://social.technet.microsoft.com/Forums/office/en-US/9cab3e8e-6cc4-48e4-8ed9-d595bc83f04b/windows-mobile-device-centre?forum=win10itproapps for more information.

VinciLab runs a version of Coach that was specifically developed for VinciLab (Linux). This is a version that is not related to the version for Windows (Coach 6) or the version for Windows and Mac (Coach 7).
It is, however, possible to use VinciLab with Coach 7 as well for computers as for mobile devices. When connecting VinciLab to a computer using USB or WiFi, Coach 7 will detect VinciLab and initiate it as an interface. In this way, you can do measurements In Coach 7 on PC or Mac using VinciLab.

Whenever updates for VinciLab become available, these will be distributed via our update servers. VinciLab needs to be connected to the internet and the update needs to be initiated manually. This can be done in the “Settings” app on VinciLab.

There can be a couple of reasons why Coach fails to communicate with VinciLab:

  • The VinciLab driver is not installed correctly on your computer. After a successful installation, VinciLab should be visible in the Windows Device Manager under Network adapters. If the driver wasn’t successfully installed, it can be installed manually in Device Manager by specifying the USB VinciLab driver setup files. Details of this procedure can be found in the VinciLab Users’ Guide.
  • The USB cable is not connected correctly. You have to connect the provided USB cable correctly and use the USB connector that is meant for communication, and not the USB connector meant for additional powering.
  • A computer firewall may cause communication problems (via USB or Wi-Fi). Make sure that the Coach executable (Coach32.exe in Coach 6, Coach7.exe in Coach 7) has permission to use the ip-address of VinciLab, and ports 22 and 1111 – 1116 are opened. If connected through USB, the VinciLab gets an ip-address in the range 169.254.200.1 – 169.254.200.255. For a wireless connection, the address depends on your network configuration. Please note that when using the USB cable, it may take a while before VinciLab gets its final ip-address.
  • Some anti-virus programs can block communication between Coach and VinciLab. Give Coach permission for such communication.

In general: if an attempt to connect VinciLab in Coach fails and you change the hardware settings in Coach, restart VinciLab and try again to connect.

Perform the checks given in the document or shown in the video to fix your problems.

There is a hotfix available for Windows 7, Vista Windows Server 2008 R2, Windows Vista or Windows Server 2008, and a separate hotfix for Windows XP.
After installation of the hotfix use the Device Manager to uninstall the VinciLab driver while VinciLab remains connected to the computer via the USB cable. Then disconnect the USB cable from the computer and connect it again to use the new Microsoft RNDIS driver.