MacOS has built-in protection against apps downloaded from the internet. You download Coach 7 from our website. Once you have installed Coach 7, you must indicate that you trust this software. Go to the application folder in a finder window. Right-click on the Coach 7 icon and choose Open. (You can also hold down the CTRL button and then choose Open). Indicate that you trust the program. Coach 7 will now open. You only need to perform this action once. You can achieve the same by indicating in System Preferences -> Security & Privacy -> General, that you trust the Coach 7 app. Here you will find the explanation from Apple.

To use some of our older interfaces (like CoachLabII+ from before 2010) with Windows and Mac computers, you must make sure some low level drivers are installed. You can find them on the respective Coach 7 download page for your system.

Download the most recent low level driver here (scroll down). This driver must also be approved in the system preferences.

A. Installing CMA certificates:

  1. Download:
  2. Decompress somewhere on your system (for example c:\)
  3. Run a command prompt as administrator:
    Type cmd in the system search window – you will get command prompt as options, right click on it and choose Run as Administrator.
  4. If you are not already on it in the prompt, go to the c drive:
  5. Go into the folder with the CMAPublic files:
    cd c:\CMAPublic
  6. Install the certificate by typing:

B. Install Coach 7 Low Level Drivers:
Download » Coach 7 (MAC, WINDOWS) | CMA (

Usually you need the x64 version.

Connect CoachLab II+. It should now be recognised by Coach and be ready for use.

The Windows Coach 7.4 installation has been modified to not reset the Author key to the default value after update. This means that a file, which contains this Author key, will not be overwritten during Coach Installation. Unfortunately for installation of the newest version of Coach on some systems a direct upgrade (installation when an version of Coach older dan 7.4 is installed) does not work correctly. In such situation, the file is deleted and not replaced by the new one, and you get an error message Cannot read Author key file. It may be missing or corrupt. There are two ways to solve this problem:
1. First uninstall the older version of Coach and after that install the new Coach 7.4, or
2. Run “Program and Features” repair.

This message appears when there is a program e.g. antivirus program, which blocks access to the User’s Documents folder. To solve this problem give Coach 7 access to this folder.



Coach 7 has the following system requirements:

For Windows

  • Windows 7 or newer;
  • Pentium 4 / 2,4 GHz processor or newer;
  • 300 MB hard disk space;
  • 512 MB RAM (1 GB recommended).

For Mac

  • OS X 10.11 El Capitan or newer;
  • 300 MB hard disk space;
  • 512 MB RAM (1 GB recommended).

More information about Coach 7 can be found in the installation guide and the dedicated Coach 7 page.

Coach can be installed safely to a shared network location, and users can start the application by opening the executable from there. At first launch, Coach will copy several configuration files to the user’s local data (e.g. CoachLocal.ini to AppData\Local\CMA\Coach7). You can edit Coach.ini from the installation folder to modify the paths to several important locations, such as the license file. See the Installation Guide for more information.

You can add multiple options to an MSI-installer. Consult the software Installation guide for more details. Use the options LICENSENAME and LICENSECODE to set these parameters for the entire installation process. When installing to a network location for shared access, the location of the license file can be fixed by modifying Coach.ini. It is still necessary to run Coach once after installation to generate the license files in the default location.

With chromebooks, this does not work unfortunately

Make sure you do the following:

  1. Download and install the CMA certificate.
  2. Update the root certificates of Microsoft and VeriSign. This is usually not necessary if you use a fully updated version of Windows.

Please consult the Installation guide to troubleshoot any installation related problems. Follow the installation steps carefully. Use the ‘Ask a question’ form if the installation problems persist.